Terms and Conditions
Welcome to City Furniture. By using our website https://cityfurnitureindia.com, browsing our products, or placing an order, you agree to the following Terms and Conditions.
City Furniture
1. Products and Information
City Furniture sells furniture products through this website. We try our best to display product details, images, prices, sizes, and descriptions accurately. However, slight differences in color, finish, texture, or size may occur due to screen display, photography, lighting, or handmade/product variation.
2. Orders and Payments
When you place an order on our website, you agree to provide your correct name, phone number, billing address, shipping address, and payment details. Orders will be processed only after successful payment confirmation or order confirmation, depending on the available payment method.
3. Delivery Information
After placing an order, your product is usually delivered within 7 to 10 days. Delivery time may vary due to location, product availability, transport delay, weather conditions, or other unavoidable reasons.
If your product does not reach you within 7 to 10 days, please contact our team for delivery support and order status updates.
4. No Return and No Refund Policy
City Furniture does not offer return or refund once the product has been delivered successfully.
Please check the product details, size, colour, material, and other information carefully before placing your order. After delivery, products cannot be returned or refunded due to a change of mind, personal preference, a size selection mistake, or colour/finish variation.
5. Damaged or Wrong Product
If you receive a damaged or incorrect product, please inform us immediately with photos/video proof and order details. Our team will review the issue and provide the best possible support based on the situation.
6. Order Cancellation
Once an order is confirmed and processed, cancellation may not be possible. If you want to cancel an order, please contact us as soon as possible. Cancellation approval depends on order status, product processing, and dispatch stage.
7. Pricing and Availability
Product prices and availability may change without prior notice. City Furniture reserves the right to update, modify, or remove products from the website at any time.
8. Website Use
You agree not to misuse this website, copy our content, attempt fraud, place fake orders, or use the website for any illegal activity. Any misuse of the website may lead to order cancellation or restriction of access.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to our collection and use of information as described in the Privacy Policy.
10. Changes to Terms
City Furniture may update these Terms and Conditions from time to time. Any changes will be posted on this page. We recommend checking this page regularly.