Privacy Policy

At City Furniture, accessible from https://cityfurnitureindia.com, we value the privacy of every visitor and customer. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal details when you browse our website, place an order, or use our online shopping services.

1. Information We Collect

When you visit our website, we may collect basic information such as your browser type, device information, IP address, pages visited, and website activity. This helps us understand how visitors use our website and improve the shopping experience.

When you place an order or attempt to place an order, we may collect personal information such as:

Name
Phone number
Email address
Billing address
Shipping address
Product order details
Payment confirmation details

We collect this information only to process your order, arrange delivery, and provide customer support related to your purchase.

2. How We Use Your Information

We use your personal information to:

Process and confirm your orders
Arrange product delivery
Share order updates
Improve our website and shopping experience
Prevent fraud or unauthorised activity
Provide support related to your order

We do not use your personal information for any purpose that is not connected with our website, order processing, delivery, or customer service.

3. Delivery Information

After placing an order, your product is usually delivered within 13 to 20 days. If your product does not reach you within this period, you can contact our team for delivery support and order status updates.

Your name, phone number, and shipping address may be shared with our delivery or shipping partners only for completing your order delivery.

4. Sharing Your Information

We share your information only when it is necessary to run our website and complete your order.

We may share limited information with:

Payment gateways to process secure payments
Shipping or delivery partners to deliver your order
Website service providers to maintain and improve our website
Legal authorities, only if required by law

We do not sell, rent, or trade your personal information to anyone.

5. Payment Security

Payments on our website are processed through secure payment gateways. City Furniture does not directly store your card, UPI, or banking details. Payment information is handled securely by the payment service provider.

6. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience, remember cart details, understand visitor activity, and improve website performance. You can disable cookies in your browser settings, but some website features may not work properly afterwards.

7. Data Protection and Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security, so customers should also use safe browsing practices.

8. Data Retention

We keep your order and personal information only for as long as needed for order processing, delivery, customer support, business records, legal compliance, and website improvement.

9. Your Rights

You may request access, correction, or deletion of your personal information stored with us, subject to applicable law and business requirements. For any privacy-related request, you can reach us using the details below.

10. Changes to This Privacy Policy

City Furniture may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend reviewing this page periodically to stay informed about how we protect your information.

11. Contact Us

For any questions related to this Privacy Policy, you can contact us at:

City Furniture, Near Swad Ri Dhani, NH-8, Gegal (Ajmer) Rajasthan, 305801
Email: jalis@cityfurnitureindia.com
Phone: +91 9571777786

CITY FURNITURE